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Delivery Information

National Lighting operates a fast and reliable delivery service throughout the UK. Please read these terms carefully.

If you need further details on delivery or would require any assistance from us before placing your order, please contact us via: 0845 634 1515 or email: helpdesk@nationallighting.co.uk

National Lighting Shipping Fees

UK Standard Shipping Fees
Orders £50 (ex. VAT) or above Free delivery
Orders below £50 (ex. VAT) £5 delivery fee

UK Upgrade Shipping Fees
Express (Pre 12:00H) Deliveries £10 delivery fee
Saturday Deliveries £10 delivery fee

National Lighting Delivery Time Frames

UK Standard Delivery Time Frame
UK Mainland Next day delivery orders placed before 2PM
UK Mainland 48H delivery orders placed after 2PM
UK Outer Zones (Scotland, Wales, Northern Ireland) 48H to 72H delivery on all orders

Alternative Delivery Time Frames

Please note that a selection of our catalogue is shipped within 5 to 7 working days’. For these items, a clear delivery time frame message is displayed on the product page and on the checkout page a reminder is clearly stated again.

Shipping fees do not differ for these items.

Special Items Delivery Time Frame
Special-classed Lighting Items 5 to 7 working days

National Lighting Click & Collect

Click & Collect Time Frame
orders placed before 4PM Instant (max 30 minutes), same day
orders placed after 4PM Next day

To find your nearest National Lighting Branch and real-time opening hours. Please use our branch finder.


Track Your Order

Once your order ships, you will receive a shipping notification with a tracking number. If you have an account with National Lighting, you can track the status of your order directly from your account. Log in now.

If you have used our Guest Checkout, don’t worry. You can still easily track your order via our automated order tracking tool.

Track your order now.


Delivery Questions

Answers to many questions related to our shipping process can be found in our handy FAQ.

If you need further details on delivery or would require any assistance from us before placing your order, please contact us via: 0845 634 1515 *charges may apply or email: helpdesk@nationallighting.co.uk


Useful links

Did you know that we adhere to a no-quibble returns policy? To read more about returns, please visit our dedicated returns page. Answers to questions related to payment methods can be found here and if you’d like to read even more about our policies, here’s where you find information about how we stand on Privacy & T&Cs.

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