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At National Lighting we pride ourselves in providing our customers with all the assistance and advice they need. If you are experiencing problems to place an order or you need additional information about any products, please get in touch with us in any of the ways below:


Call us on: 0845-634-1515
Working hours Mon-Fri: 9.00 am to 5.30 pm

Please note that for security purposes, calls may be monitored.

Start Return

If you're looking for
information about returns,
please visit our Returns.

You can return most items to
us for a replacement or a
refund via our online returns


Visit any of our branches and our qualified staff will be able to help you with your enquiry. For more information on opening times and to find your nearest branch, please visit our Branch Finder page.

Contact Us

If you wish to get in contact with us, please fill in the form below and we will be in touch as soon as possible. Please fill in the form below with your contact details and a reference to identify your order. Our Customer Service Team will get in touch with you soon to instruct you on the next steps to process your return.

Information entered above will only be used to give an accurate response to your inquiry. National Lighting will never release personal data. For more details, please read our Privacy Policy.